Frequently Asked Questions

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Kindred Hearts will provide care wherever you call home.  We provide care in personal homes, assisted living communities, long term care facilities, independent living communities, memory care communities and hospital bedsides, to name a few.

All caregivers are insured and required to undergo a background check and drug screen.  Caregivers are also properly screened to insure your loved ones and homes are thoroughly protected. 

Kindred Hearts Home Care's caregivers have RN oversight and are competencied at hire. Our caregivers have to finalize and pass 6 initial training programs at hire, and complete one additional training per month during employment.

Personal Care, Companion Care, and Skilled Nursing Care

An in-home personal care assessment is required to be completed by our staff RN prior to starting care. We typically have this scheduled within 24 hrs of your call, with care beginning immediately after. 

Kindred Hearts' services do not require a contract. Our service agreement allows you to stop and start care at anytime. We ask that you give us 48 hours advance notice for cancelling services (when time permits) to allow us to restaff our care team.

Kindred Hearts' service is privately paid out of pocket and is not paid for through a medical insurance policy. We are able to accept Long Term Care policies, VA benefits, ALS benefits, JFS benefits, Parkinson's Foundation benefits, etc.

We at Kindred Hearts, believe that communication is key! Anytime you are not satisifed with your caregiver, please call our office immediately. 

Our initial RN assessment and care consultation are free of charge. 

Kindred Hearts Home Care offers care from 1 hour all the way to 24/7.